California and Texas have the Toughest Restaurant Reviewers
If you thought the toughest peer restaurant reviews would be in New York or Chicago, you would be wrong. They are in California and Texas, specifically in Austin, Houston, Los Angeles, and San Francisco. These are results from a study commissioned by Home Run Inn Pizza and analyzed by Digital Third Coast.
The study used Eater.com’s “38 Essential” lists and analyzed 4,000 data points across Google, Yelp, Facebook and TripAdvisor to better understand the rankings and platforms that the average person reads reviews on before making their decision to visit a business or not.
What they found was that California and Texas have some of the toughest and most critical reviewers, although New Yorkers and Chicagoans are definitely the most opinionated.
Overall Rankings:
· Highest ratings: Facebook review
· Lowest ratings: Yelp
· Highest number of reviews: Yelp
· Lowest number of reviews: TripAdvisor
Toughest Crowd: (Average ratings across Google, Yelp, Facebook, and TripAdvisor. #1 being the hardest to please, #25 being the easiest to please)
1. Austin
2. Houston
3. Los Angeles
4. San Francisco
5. Washington, DC
6. New York
7. New Orleans
8. Montreal
9. London
10. Dallas
11. Chicago
12. Nashville
13. Twin Cities
14. Paris
15. Atlanta
16. Miami
17. Portland
18. Las Vegas
19. Detroit
20. Philadelphia
21. Seattle
22. San Diego
23. Boston
24. Denver
25. Charleston
Most opinionated crowd: (Average number of reviews across Google, Yelp, Facebook, and TripAdvisor)
1. Chicago
2. New York
3. San Francisco
4. Las Vegas
5. New Orleans
6. Washington DC
7. Los Angeles
8. San Diego
9. Nashville
10. Houston
11. Portland
12. Austin
13. Miami
14. Charleston
15. Atlanta
16. Detroit
17. Twin Cities
18. Philadelphia
19. Dallas
20. Boston
21. Montreal
22. Seattle
23. Denver
24. Paris
25. London
(#1 the highest number of reviews, #25 fewest reviews)
For more details, visit Chicago-based Digital Third Coast